Returns & Exchanges
At Skybags, we want you to travel in style and confidence; if your purchase doesn't meet your expectations, you can return it within 15 days of delivery. All items must be unused, in their original packaging, and with all protective films and tags intact.
Initiate Request
Log into your Skybags account, navigate to 'My Orders', and select the 'Return/Exchange' option for the specific bag you wish to send back.
Pack the Product
Place the item in its original box along with all warranty cards and accessories to ensure it remains protected during transit.
Wait for Pickup
Our logistics partner will arrive at your doorstep within 48-72 hours to collect the package and provide a physical acknowledgment receipt.
Quality Check & Refund
Once the product reaches our warehouse and passes a quality inspection, your refund will be processed to the original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing