Frequently Asked Questions
Get all your queries answered about your favorite travel gear
What is the standard delivery timeline for my order?
Most orders are processed within 24 hours and typically reach our customers within 3 to 5 business days depending on the shipping location.
Does Skybags offer an international warranty on its products?
Yes, many of our premium luggage collections come with an international warranty that covers manufacturing defects across various global service centers.
What is your return and exchange policy?
We offer a hassle-free 15-day return policy. Items must be unused, in their original packaging, and with all tags intact to be eligible for a full refund.
How can I track my shipment?
Once your order is dispatched, you will receive an email and SMS with a unique tracking ID and a link to monitor your package in real-time.
What payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and offer Cash on Delivery (COD) services for most pin codes.
How do I clean and maintain my Skybags backpack?
We recommend using a damp cloth with mild soap for spot cleaning. Avoid machine washing or using harsh chemicals to preserve the fabric's integrity and water resistance.